by Derek Irvine
Usually, I write more about the strategic side of employee recognition and how social recognition, when done right, can drive bottom-line business results through increased employee engagement, retention, productivity and performance.
But that doesn’t negate the importance of the enabling technologies that make social recognition possible in today’s fast-moving work environment. Once such technology is mobile recognition –putting the ability to specifically, meaningfully and personally recognize others when they live your core values into the palm of your hand, wherever, whenever.
Mobile matters because it makes recognition:
1) Easy to give – Think about when you want to recognize someone for work well done. Often, it’s in the moment – you’ve just left a meeting or seen outstanding behavior on the fly. Recognition should be just as quick and easy to give while ensuring it’s also recorded and tracked for deeper analytic application.
2) Timely to receive – Timely recognition is most effective for the recipient as it immediately reinforces good behaviors, contributions or outcomes. This makes it easy to know what is desirable and repeat those actions again and again. Mobile recognition lets deserving employees receive recognition quickly and on the go.
3) Actionable in the moment – When a continuous newsfeed of recognition activity is at the forefront, people within a workgroup or across the organization can see the goodwill flowing throughout the company, contributing to creating a Positivity Dominated Workplace. A visible newsfeed encourages viewers to take action and add their congratulations to the messages of recognition for achievements by their colleagues.
Indeed, I’m particularly proud of Globoforce’s innovation in mobile recognition, with native apps tied directly to our online platform for seamless a seamless recognition experience regardless of how you access and consistent reporting. Just last week, we were honored for our innovation in Mobile Recognition by the Mass Technology Leadership Council (MassTLC) with the Mobile Technology of the Year award.
Our VP of Product, Grant Beckett, had this to say:
“Globoforce’s social recognition programs are backed by the best technology in the world. The ability for our customers to recognize good work from anywhere in the world at any time through our unmatched mobile technology is a driving force in our success. We are honored to receive this prestigious award and dedicate it to our team who work tirelessly to make our mobile capabilities the very best in the industry.”
Many congratulations to our mobile innovation team!
How do you make recognizing others and celebrating success fast, easy and always available for everyone?
About Derek Irvine
The VP of Client Strategy and Consulting at Globoforce, Derek Irvine is one of the world’s foremost experts on employee recognition and engagement, helping business leaders set a higher vision and ambition for their organizations. As a renowned speaker and co-author of "The Power of Thanks" and "Winning with a Culture of Recognition," he teaches companies how to use recognition to proactively manage company culture. Derek holds a B.Comm and Masters of Business Studies from the Smurfit Graduate Business School at University College Dublin.